CLIENT ACCESS SPECIALIST
Provides information to clients and the public regarding services provided by MHC, schedules appointments for Outpatient, SUD, and Medical Departments, requests payment, identifies past due accounts, verifies insurance and pertinent client-related information, gathers enrollment information for getting clients into services.
Client Access Specialists are responsible for one of the first impressions a client will have of the Mental Health Center. The Specialists are instrumental in ensuring the efficient and effective flow of client access needs, as well as initiating the revenue cycle throughout the Center. A CAS is responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical, client financial services, regulatory and meaningful use. Position may require completion of training to become a Certified Application Counselor.
**High school diploma or equivalent
**Demonstrated excellence in customer service skills
**One year customer service experience; healthcare preferred
To apply, please go to our website at www.mhcbillings.org and click on “Careers.” The Application and Release forms are there for you to print, fill out and mail to us. Also, please send letter of application, resume and list of three references to:
Mental Health Center
P.O. Box 219
Billings, MT 59103